To speed up the ordering process for delivery and fill it out in order the information is dictated by your client over the phone, take orders on your Poster register.
To take a delivery order on your POS:
Go to Poster application and enter an employee’s PIN.
In the top left corner of the POS click on New order and choose its type — Deliveries.
In the open order on your POS go to the Delivery tab.
Enter the delivery address and add a comment with extra information for the courier. For example, about an angry dog in the yard.
💡 Connect the Poster Courier app to automatically suggest addresses on your POS register when entering a delivery address, and notify couriers of new orders instantly.
Go to the Receipt tab and add products or dishes to the order.
Open the tab Customer to find the guest in your client database.
In the top right corner click on Apply to add the client to the order.
💡 If you enter an address in the Customer tab, it will also be shown in the tab Delivery. It will help you to keep several addresses of a client and save time when taking a delivery order.
Go back to the Delivery tab and check the client’s payment method. It will help the courier to prepare change in advance for cash payments or to remember to bring a card reader.
💡 For each address you can edit the delivery area and delivery cost.
💡 You can work in all the tabs (Receipt, Customer, Delivery) at the same time and in any order. It will help you to be flexible when taking a delivery order.
Now choose a courier and deliver the order to client.
💡 If your internet connection is lost, you can still operate: take delivery orders, print receipts, and send tickets to the kitchen.
☝️ Offline mode limitations:
Address suggestions for delivery orders won't appear at the cashier’s register.
Couriers won’t receive new order notifications in the “Poster Courier” app.
However, orders will be saved on the register and will automatically sync to couriers’ smartphones once the internet is restored.
Feel free to contact our customer support if you have any questions or concerns. We're available in chat @joinposter.com and email contact@joinposter.com
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