What is Poster Courier for?
Poster Courier helps your couriers to receive orders directly on their smartphones, reducing the need for phone calls and paper receipts. You can use the management console to track the speed and efficiency of your deliveries giving you greater control over your operations.
Poster Courier provides a bunch of helpful features, such as the ability to:
Check order status, customer name, address, payment, and total amount.
Plan the most efficient route for their deliveries
Calculate delivery times for each order
Call the customers in just one tap
Update the order status to "Delivered" once it has been completed
☝️ Poster Courier costs $5/mo per courier and €5/mo per courier for European region. Create a courier in the back office to accept the first delivery order.
Creating a courier access
To enable your couriers to use the Poster Courier app, you'll need to grant them access and assign them to delivery orders. Once the order is assigned, your couriers will receive a push notification to start delivery.
To create a courier employee we need to create a courier position first:
Go to Access → Positions in the management console.
Click Add at the top right.
Enter a Position title — Courier.
Enable Courier in Access to apps and integrations.
Go to Access → Employees to create a new employee.
Click Add at the top right.
Enter the Name and select a Position by choosing Courier.
Enter the employee's email and password to provide app access in Access to Poster Courier.
What to do in the Poster Courier app?
Loggin into Poster Courier
Launch Poster Courier app.
Tap Log in with Poster and enter your Poster account name or POS register login.
Enter email and password of the employee created earlier.
And tap Login.
Couriers get notified about new orders for delivery on their smartphones.
To start delivering orders
Tap ☰ at the lower left corner.
Pick up an order with En route status and views the delivery details.
Tap ↱ Get directions to quickly find the address on the map and build a route.
When you arrive accept the payment and give change if necessary.
Once the order and payment are received tap Delivered,
Now, you can go back to the order list and proceed to the next delivery, or return to the restaurant with the payment
Push notifications received in Poster Courier
• New order: A new order is assigned to a courier with an order number, address, and delivery time.
• New courier assigned: If an order is transferred to another courier, you will be notified of the change.
• Order is being cooked: An order is being prepared when a waiter sends a ticket to the kitchen.
• Order is ready: An order is ready, and waiters confirm at the POS that it is ready for pick up or delivery.
• Order closed: When the courier returns with cash payment, you can close the order at the POS register.
What to do on the POS register?
When the courier returns to the location with the payment, open the Delivered orders tab on your POS register and close the orders. The courier will receive push notifications with order numbers and amounts of paid orders.
To place a new delivery order read How to take delivery orders on POS before they get to the Poster Courier app.
What to do in the back office?
To track delivery time, and the couriers’ performance, go to Reports → Employees.
Click Columns to enable info about delivery. Average and Total:
Time en route
Time in Ready
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