To give one receipt for the customer and leave a copy for internal reporting, set up receipt printing in two copies.
To print two receipt copies when closing an order:
Go to Setting → Security in the management console.
Enable Print two receipts on closing an order setting.
💡 Restart the register to apply the installed security settings. To do this, close and reopen the application.
If the receipt was not printed when closing order, you can print it from the order archive.