This guide below will dive us into the adjustments. Why do they appear? How to remove them? Let's start with the basics, and examine some examples.

Adjustment is a transaction of Variance between Expected and Actual balances.

☝️ Closed cash shift adds its Expected balance to your financial account as a transaction.

If the Expected balance equals the Actual balance, it's all good. If not, an adjustment appears. Adjustment negates the variance between Expected and Actual balances.

⚖️ This helps to keep your account balance equal to the cash received actually.

🚩 Shifts with variances are highlighted in red in Finances → Cash shifts.

☝️ Cashless revenue is not included in Expected or Actual balances.

Expected and Actual balance calculation example:

Cashier Kate started the day with a $75 change. After customers made some purchases. Cash revenue was $342, and Cashless revenue was $209.

Kate paid a musician invited to perform that night. Added an expense transaction of $100.

Once her shift was over, Kate hurried to close the cafe. She quickly counted the cash in the register but missed a few small bills.

Then added a Safe drop transaction for $310. And stated $0 in the Cash balance after the safe drop while closing the cash shift.

Kate withdrew all the cash from the register and carried it to the owner's office. Then she went home.

How the balances were calculated

Expected balance was calculated like this: Change $75 + Cash revenue $342 - Musician Pay $100 - Safe drop $310 = $7

Actual balance was $0, because Kate stated $0 in the Cash balance after the safe drop when closed the shift.

To negate the $7 variance, Poster added a -$7 adjustment in Finances → Transactions.

Later owner Howard noticed a red cash shift in Finances → Cash shifts. So he counted the cash Kate brought to the office and found $7 slipped between other bills. So actually, Kate safe dropped $317, while stating a safe drop of $310.

Howard edited the safe drop amount in Finances → Cash shifts, and the variance disappeared.

What are the adjustment causes, and how to fix them?

The most common reason is a human mistake. And the main adjustment causes are:

  • Incorrect Shift opening amount.

  • Missing transactions.

  • Duplicated transactions.

  • Missing Safe drop.

  • Counting mistake.

💡 To find and remove the variance:

  1. Firstly count the cash once again to ensure it matches the amounts in Poster.

  2. Ensure all register transactions are included in Finances → Cash shifts.

  3. Confirm transaction amounts. Perhaps a mistake hides in the transaction amount, not in their number.

☝️ Edit, add, or delete cash shift transactions if necessary.

Keeping a cash register is easy. Add all register transactions. All the things paid for from the register must be recorded in Poster. Adjustment will show you if something is wrong. And don't forget to add a safe drop!

Feel free to contact us back in case of any questions about Poster 😊

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